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Services

Let us help your customers’ businesses
perform at their full potential.

IDEAL Technology offers leading and cutting-edge knowledge-based pre and after sales services, covering a wide range of expertise areas, including endpoint, network & infrastructure and application security. Our team is trained to help and support customers with different needs and requirements, coming from various industries like Power and Utility, Telco, O&G, Retail, Financial, Media, Travel, Healthcare, Government and Defence.

We are here to mentor, guide and help you as a partner or a customer, to activate and optimize your business processes structure, and finally to make sure that your technology choices are helping and not hindering your business.

Consulting

Our team of highly skilled experienced consultants will help you assess, design and deliver any strategic solution to your business. We are the trusted advisor you need to streamline the process of securing critical areas of your business, operations and technology. Whatever your IT security goal is, our team of experts will assess your requirements and tailor a straightforward plan of action, getting you across the finishline as quickly and efficient as possible.We embrace innovation to provide high value, strategic solutions for businesses. Youneed assistance with your Digital Transformation journey? We are here for you!

We are here to mentor, guide and help you as a partner or a customer, to activate and optimize your business processes structure, and finally to make sure that your technology choices are helping and not hindering your business.

Implementation

Our certified engineers will work with you, to ensure that you and your team are using our offered solutions to their full potential, no matter how simple or complex your environment is. Our team draws on experience working with customers across every major industry, to effectively configure and implement our solutions in a way that they best support your internal processes and integrate with your other security tools.

Our implementation services are offered either virtually or on site and can betailored to your specific requirements. Key focus areas include but are not limitedto:

  • Plan and design
  • Solution installation
  • Configuration and tuning
  • Functionality control
  • Deliverable

Training

Our training services are designed to educate partners and end users to perform key tasks so they can fully utilize our cutting-edge solutions. Our training program includes specialized courses which reinforce analysts and policy administrators with a deep understanding of the product’s core capabilities. Each course focuses on real-world scenarios, which you will put into practice, during interactive lab exercises. Join our training program to: 

  • Participate in lab work based on real-world scenarios 
  • Learn how to effectively use our solution’s core capabilities 
  • Understand how our solutions can integrate with other security tools 

Explore our recent and scheduled events here.

Technical Support

Our technical support services, can prevent outages, accelerate issue resolution and meet any service level requirements that your business maybe obliged to have. We offer a wide range of different technical support packs, tailored not only to your current but also any future needs you may have. Come in contact with us to find out more.

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